Contact the credit union as soon as possible! We are open 7:30 AM -5:00 PM and can be reached at 1-800-229-2848.
If the incident happens after business hours and you know the numbers of the checks that are missing, you can do a stop payment online right away by logging on to Solutions@HOME and clicking on "More". Either way, you should call the credit union first thing the next business day and talk to Star (1-800-229-2848) at 7:30 in the morning to freeze the account in question. JoAnn, the credit union checking specialist, will get back to you when she arrives.
What to do for Lost or Stolen ATM/Debit Cards
Call 1-800-535-8440. For more information, call United Educators Credit Union at 1 800-229-2848 during regular business hours.
What to do for Lost or Stolen VISA® Credit Cards
Call 1-800-991-4964. For more information, call United Educators Credit Union at 1 800-229-2848 during regular business hours.
Savings Federally Insured to at least $250,000 by NCUA and backed by the full faith and credit of the United States Government. Savings insured an additional $250,000 with Excess Share Insurance, for combined coverage of $500,000. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.