How do I read messages from the credit union in Solutions@HOME?

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There are several ways you will be alerted when a credit union staff member responds to your secure messages.

• A message will display above the Message of the Day box in the upper left hand corner of your screen if you have a message to view.
• Options > Messages will display messages from the credit union in your inbox.
• You can also set up an Account Alert so you receive an email or text message when your messages are responded too. Go to Accounts > Account Alert and select Event Alert as the Alert Type.

• I'm worried about the security of Solutions@HOME, how can I be sure it's safe to use?
• What information can I change on Solutions@HOME?
• How will I know if I will be charged a fee for certain transactions using Solutions@HOME?
• How do I change my email address in Solutions@HOME?
• How do I read messages from the credit union in Solutions@HOME?
• How can I change my Account Name or can I rename my accounts?
• Why is my 'Balance' different than the 'Available'?
• How do I download my financial information from Solutions@HOME?
• How do I use the Balance Sheet or Personal Finance Manager?
• If I use the Credit Union's CATHY services, do I need to do anything else to access Solutions@HOME?
• If I changed my CATHY password, does that also change my Solutions@HOME password and vice versa?
• How do I find my member number or what is my member number?
• How can I order a copy of a canceled check from Solutions@HOME and is there a fee?
• Why do I have more than one VISA card listed under the Accounts screen?
• Can I transfer funds from my signature loan to my checking or savings account?
• How do I get an Instant Cash and Check Card or Debit Card online?
• Can I open a new account through Solutions@HOME?
• Do I have to be a member to apply for a loan?
• How do I setup my Account Alerts?
• In what format are eStatements sent and how can I view past eStatements?
• How do I view my transaction history?

 

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